End User Licence Agreement

We value your privacy!

This Web Site is operated by or on behalf of OnPoint Software Training Solutions Inc (“OnPoint”). At OnPoint user privacy is important to us. We want you to feel confident visiting our Web Site and using our products and services. This Privacy Statement outlines the privacy practices regarding information collected by OnPoint at this Web Site and will tell you, as of the “Last Revised” date set forth at the end of this Privacy Statement, what information OnPoint collects at the Web Site and how we use that information.

We will never give, license, sell or otherwise disclose your personal information. Period! Any information you give to OnPoint will be held with the utmost care, and will not be used in ways to which you have not consented. A more detailed explanation about how we safeguard your business information is described below. If you have any questions at all about our privacy policy, please email us at privacy@onpointsoftwaretraining.com.

Statement Regarding Children

OnPoint products and services are not designed to appeal to children under the age of 13. As such, the Web Site is not directed at children under the age of 13 nor do we knowingly collect or maintain information from children under the age of 13 on the Web Site.

Business Information Collection and Use by OnPoint

OnPoint collects the Business Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and services and Web Site are doing so in their capacity as employees or officers of companies, most Business Information we collect will be in that capacity (rather than information about you individually, such as your personal tastes, etc.). For these purposes, we have defined "Business Information" as any information that identifies or may identify a company or an individual contact at a company or that allows OnPoint to contact a company or an individual contact at a company. When you visit the OnPoint Web Site, you may be asked to submit information such as e-mail address, company name, address and telephone number. This information is used to communicate separately with you, facilitate your movements throughout our Web Site, and to be able to selectively send you communications that may be of interest to you, either electronically or otherwise. Generally, you can visit our Web Site without revealing any Business Information about you or your company. We may also ask you where you heard about our company or products, and request information about the value of our products or services or for other information that will help us understand more about your needs and help us process your requests for information. After each live class or after you have purchased a pre-recorded training session, we may ask you to fill out a survey to understand your satisfaction level with respect to our live or pre-recorded training sessions.

Resale or Disclosure of Information to Third Parties

OnPoint does not sell, rent, loan, trade, or license any personal information collected at our Web Site, including contact forms, download requests or email lists.

Privacy of Our Email Lists

Individuals must affirmatively ask to join our mailing lists using the forms provided on this Web Site or other means expressly sanctioned by OnPoint. When you subscribe or sign up to receive newsletters published or offered through the OnPoint Web Site, we will ask you for information necessary to enable us to process your request and to send you information regarding our products and services. We do not sell, rent, loan, trade, or license the addresses on our list to anyone. In addition, we configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorized OnPoint staff, including other list subscribers.

Responses to Email Inquiries

When visitors or clients send email inquiries to OnPoint, the return email address is used to answer the email inquiry we receive. OnPoint does not use the return email address for any other purpose and does not share the return email address with any third party.

Unsubscribe Policy for OnPoint E-Mail Promotions

We strive to only send e-mail to those who want to receive it. Each e-mail we send, other than the e-mails pertaining to live or pre-recorded training courses you have registered in, will contain instructions on how to unsubscribe in the event that you do not wish to receive future promotional e-mails from OnPoint. If you do not want to receive future e-mails from us, click the unsubscribe link in any email, or send us an email with your request.

Aggregate Information

We collect certain aggregate information, such as tracking the Internet address of the domains from which you visit our Web Site and analyze this data for trends and statistics, tracking your IP address (the number that is automatically assigned to your computer when you are using the Web), and tracking your browser type.

We use this aggregate information to help diagnose problems with our servers, to administer our site, and to gather broad demographic information. None of this information is connected with your personal information. OnPoint may also generate non-identifying and aggregate profiles from personal information clients provide during registration (such as the total number, but not the names, of clients).

Use of IP Addresses

An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Internet. Web servers automatically identify your computer by its IP address. OnPoint may collect IP addresses for the purposes of system administration, and to audit the use of our website. When clients request pages from our Web Site, our servers log the requesting clients’ IP addresses.

"Cookies" and How OnPoint Uses Them

A "cookie" is a small data file that can be placed on your hard drive when you visit certain websites. OnPoint may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. These cookies do not enable third parties to access any of your information. Cookies are not designed to retrieve personal or business data from your hard drive, your e-mail or any other personal information. Most browsers are initially set to accept Cookies, but users can change the setting to refuse Cookies or to be alerted when Cookies are being sent. Although refusal of Cookies will not interfere with the ability to interact with the Web Site, it is possible that some parts of the site will not function if you do so. The Cookies are renewed each time a user logs on to a Web Site that uses Cookies. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Links to Other Sites

OnPoint is not responsible for the content or the privacy policies of web sites to which it may link and our privacy policy does not apply to web sites to which we may link.

These other web sites may send their own cookies to users, collect data, or solicit personal information. These other sites are not subject to the privacy policy and OnPoint is not responsible for the privacy policies for these other web sites, nor for the use of any information that these web sites may collect. Please keep in mind that whenever you give out information online (for example, via message boards or chat lines), that information can be collected and used by individuals or entities that you don’t know.

While OnPoint and its affiliates strive to protect their client’s information and privacy, we cannot guarantee the security of any information you disclose online, therefore you disclose such information at your own risk.


OnPoint is committed to taking reasonable measures to protect your Business Information from theft, misuse and alteration. Although OnPoint security efforts are consistent with industry practices, complete privacy, confidentiality, and security are not yet possible over the Internet.

You, as a client agree that since the Internet is not a fully secure medium for the communication of information, and since privacy and confidentiality cannot be guaranteed, use of OnPoint services may cause your information to be accessed by, or disclosed to, other persons.

Therefore, you, as the client agree that OnPoint or any of its officers or directors shall not be responsible or liable for any damage that you, or any other person, may suffer in connection with the communication of private, confidential, or sensitive information using OnPoint services. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining the client’s information.

Purchase Information

When you purchase a live or pre-recorded training session from OnPoint, you will be directed to the PayPal website where you can pay with your PayPal account or credit card. According to the PayPal Security and Privacy Statement, your financial information is not shared with OnPoint (the merchant). Once your payment is complete, you will be emailed a receipt for the transaction from OnPoint. After payment has been received, OnPoint will send you various E-Mails pertaining to the course(s) you have purchased. An unsubscribe button will not be included on the E-Mails pertaining to the courses you have purchased.


You, as a client may not opt out of receiving information from OnPoint which is essential for maintaining or updating clients’ accounts or system information.

Changes to this Privacy Statement

OnPoint may change this Privacy Statement at any time by posting the then current policy to the Web Site. Your use of the Web Site constitutes acceptance of the provisions of this Privacy Statement and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Statement.

Where to Direct Questions About OnPoint Software Training Solutions Inc‘s Privacy Policy

If you have any questions about this Privacy Policy or the practices described herein, you may contact us at privacy@onpointsoftwaretraining.com.

Last Revised: January 30, 2008


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