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Recommended Prerequisites:
QuickBooks Sales and Customers - Level 1
or equivalent knowledge

Version:
QuickBooks Pro 2009 (Canadian Version)

Course length:
Introductory Price! 90 minutes

Cost:
$59.95 + GST

Materials:

Each course includes a step-by-step guide of the subjects taught to help students successfully implement what they learned.

QuickBooks Sales and Customers - Level 2

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Everyday use of QuickBooks requires you to know how to manage customer transactions and handle specific cases like NSF cheques and bad debts. All of these subjects are covered here, in the second of three courses designed to instruct you in the many ways of working with QuickBooks sales and customer transactions.

This course will teach you how to modify, delete and void recorded customer transactions. You will also learn how to enter and apply customer prepayments, enter customer overpayments, and enter customer refunds and credits.

To ensure you can manage situations like bounced cheques and bad debts, this course will show you how to set up finance charges, account for NSF cheques, and handle bad debts and write-offs. Various Customers and Receivables reports in QuickBooks will also be reviewed.

Learning Outcomes

Students who complete this course will know how to:

  • Modify recorded customer transactions 
  • Enter and apply customer prepayments
  • Enter customer overpayments
  • Enter customer refunds and credits
  • Set up finance charges
  • Account for Bad debts
  • Account for NSF cheques 
  • Review various Customers and Receivables reports

Why You Need This Course

Continuing from the Level 1 course, this course shows you how to make changes to transactions and handle special cases like prepayments, overpayments and bounced cheques.

Depending on the reasons for the overpayment, you will either need to refund the money or credit the customer’s account. This course will show you how to carry out both functions.

QuickBooks provides the option to set up finance charges - which consist of an annual interest rate, minimum charge and grace period - for invoices that are past due. In the case of NSF cheques, this course will teach you where to record the bank’s NSF fee and how to enter adjusting entries to adjust the bank and the customer’s account. Write-offs are also covered here.

In any accounting system, the audit trail is of vital importance. It tracks every change to transactions that impact the accounting integrity and the ID of the user who made the change. An audit trail is absolutely essential in a multi-user system and is invaluable when troubleshooting inconsistencies in your accounting data. Learn all about the audit trail in this course.

Disclaimer:

Since these courses do not deal directly with specific and individual requirements, it is recommended that students obtain the necessary advice from an accountant, employer, QuickBooks® ProAdvisor® or such other appropriate expert with regards to their specific requirements or guidelines.